Everything you need to know about how your personal data is kept safe at 7u7j, how it is used, and what rights you have – all explained here in plain English.
By using 7u7j's services, you are considered to have agreed to this Privacy Policy. If you have any questions, contact our support team: support@7u7j.best
Key Points
7u7j follows six principles to protect your data. Each principle is designed to ensure the security of your personal information.
7u7j collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform. In both cases, the purpose for collection is clear and limited.
| Data Type | Examples | Purpose of collection | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation | Yes |
| Contact Information | Email, phone number | Account communication & security | Yes |
| Financial information | Payment methods, transaction history | Deposit/withdrawal processing | Yes |
| Device Information | IP address, browser, OS | Security & fraud prevention | Yes |
| Usage data | Betting history, page visits | Service improvement & personalisation | Optional |
| Preference data | Language, game preferences, notifications | Experience Customization | Optional |
Please note: 7u7j will never ask for your home address, family details, or information about your profession. For KYC, a photo of your ID document is all that is required — no bank statements or tax documents will be requested.
7u7j uses your information only for specific, defined purposes. If data ever needs to be used beyond its original purpose, your consent is obtained beforehand.
To promote responsible gaming, 7u7j automatically analyzes your betting patterns. This is used to identify potentially problematic behavior and, where necessary, offer support. This analysis is there to protect you, not to work against you.
7u7j shares your information in a very limited way and only when necessary. There are essentially three situations in which your data may be shared.
A clear commitment: 7u7j does not — and will not — sell your phone number, email, or betting history to any advertiser or data broker. Your data is not a product.
7u7j maintains a multi-layered security framework to protect user data. These measures operate across three levels: technical, administrative, and physical.
That said, no system on the internet is 100% foolproof — and it is important to be honest about that. For this reason, 7u7j advises users to use a strong password, keep 2FA enabled, and log out after using an unfamiliar device.
Cookies are used on the 7u7j website and app. These are small text files stored in your browser that make your next visit smoother. Three types of cookies are used.
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Login sessions, security tokens | At end of session | No | |
| Page visit statistics, performance data | 1 year | Yes | |
| Language, theme, personal settings | 6 months | Yes |
You can manage cookies through your browser settings. However, disabling essential cookies may cause login and payment features to stop working. 7u7j does not use any third-party advertising cookies.
You have certain important rights over the information 7u7j holds about you. All of these rights are free to exercise.
To exercise these rights support@7u7j.best-with the subject line "Data Rights Request" for a faster response. Outside of legal obligations (such as retention of financial records), 7u7j aims to fulfil all requests within 30 days.
7u7j follows a defined retention policy for each type of data. Once the data is no longer needed, it is securely deleted.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligations |
| Transaction records | 7 years | Financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML/KYC compliance |
| Betting history | 3 years | Dispute resolution and auditing |
| Support Conversations | 2 years | Service Quality Assurance |
| Analytics Data | 13 months | Service improvement and analytics |
| Cookie data | 6 months – 1 year | Session management |
For any privacy-related questions, concerns, or complaints, please reach out to 7u7j's Data Protection Team. We take all complaints seriously and aim to send an initial response within 48 hours.
Email: support@7u7j.best – use the subject line "Privacy Complaint". Alternatively, speak with us directly via live chat – available 24/7.
7u7j reserves the right to update this privacy policy at any time. For significant changes, you will be notified at your registered email address and the update date on this page will be revised.
For any privacy-related questions, reach out to our 24/7 support team.
Details
Privacy policies on online platforms are typically so lengthy and complex that most people click "agree" without reading a word. 7u7j wants to change that. This page is written in plain, simple language so you can genuinely understand what happens to your data.
The email address and phone number you provide when registering at 7u7j are used solely for account communication. Marketing messages are only sent if you give consent at the time of registration, and you can withdraw that consent at any time through your account settings to stop all promotional messages.
Identity document images uploaded during the KYC process are stored securely in 7u7j's encrypted storage. These images are never used for marketing or analytics — solely for identity verification. Once verification is complete, the original images are deleted and only the verification record is retained.
Many users are concerned about IP address and device data collection. 7u7j collects this information for two specific reasons — security and fraud prevention. If a login attempt comes from an unfamiliar country, or an unusual number of accounts are created from the same IP address, this data is used to send alerts or secure the account. It works for you, not against you.
7u7j does not store card numbers or bank details directly. All transactions are processed through a payment gateway, and 7u7j retains only a summary of each transaction – not your full financial details. For bKash or Nagad, only the sending phone number is recorded; your balance and transaction history on those accounts remain completely private.
In the event of a data breach, 7u7j makes a clear commitment: if any security incident occurs, affected users will be notified within 72 hours. You will be informed exactly what data was affected, how the issue is being resolved, and what steps you may need to take. There is no culture of sweeping problems under the rug at 7u7j.
Many users wonder what happens to their data when they close their account. The answer is straightforward — information subject to legal obligations (such as transaction records and KYC documents) must be retained for a set period, while everything else is deleted. Once that period ends, the remaining data is deleted as well. You may also submit a request to have your data erased, and anything beyond legal requirements will be removed.
7u7j believes privacy is a fundamental right. This policy is not just about meeting legal obligations — it is an expression of respect for 7u7j's users. Your data belongs to you; 7u7j holds it only temporarily to provide its services.
FAQ
Related pages: Terms & Conditions · Responsible Gaming · FAQ · About Us